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Workbench 11 Maintenance Releases
| Fixed in Version | Issue Description |
| 11 SP1 P12 (Released February 2016) | New Feature: Added approvals for Test & Calibration Tests. |
| 11 SP1 P11 (Released November 2015) | Doclist becomes very slow when large numbers of lists and child lists have been created. |
| 11 SP1 P10 (Released October 2015) | Defect fixed relating to ‘Another User is editing this record’ when reporting an NCR. |
| Workbench tries to update Workbench Office tags on any Office document rather than just Word documents when re-issuing document. | |
| Workbench tries to update Workbench Office tags on any Office document rather than just Word documents when re-issuing document. | |
| 11 SP1 P9 (Released June 2015) | Workbench Office doesn't display foreign characters correctly inside tags. |
| Workbench Email doesn't display foreign characters correctly. | |
| 11 SP1 P8 (Released February 2015) | Issue with NCR Corrective Actions not being accessible to ‘sign off’, when created via corrective action templates. |
| Workbench / Workbench Office unable to access Https web service. | |
| 11 SP1 P7 (Released December 2014) | Issue with closing reviews through tasks box. |
| 11 SP1 P6 (Released November 2014) | New Feature: NCR Menu option to update information on the UDA tab – to allow additional UDA information to be added which may not have been available at the time of raising the NCR. |
| New Feature: Increase NCR search code length. | |
| New Feature: When issuing, display warning to user if a questionnaire is assigned to the document as it may need updating. | |
| Workbench needs to check Current User keys as well as Local Machine keys to see if Workbench Office add-in is installed. | |
| Display warning to user to close all other applications when issuing a document when workflow setting is turned on. | |
| 11 SP1 P5 (Released April 2014) | Defect fixed relating to Document table which affects South East Water only. |
| Cookies not being created on a French Canadian client PC so Workbench Office tags not updating. | |
| Access violations in audits module. | |
| 11 SP1 P4 (Released February 2014) | New Feature: Child DocLists can now be added to a global doclist if the user has rights to do so. |
| Indexing program had occasional issues with large databases. | |
| Problem with Word add in. | |
| On large databases, if searches are performed using wildcard characters at the beginning of a search term, search times can be huge and workbench may time out. | |
| 11 SP1 P3 (Released January 2014) | When changing the period of a schedule review and the “Recalculate start date of schedule review waiting start when period or units change” wfs is set, the next scheduled review does not update correctly. |
| Audit module is losing checklist information when creating one audit template from another template. | |
| 11 SP1 P2 (Released November 2013) | Workbench timeout not working as Report NCR dialog needs user interaction YES/NO – Workbench cannot close down and gets into a loop trying to escape. |
| NCR assign corrective actions not allowing viewing of previous actions already set and accepted. | |
| Missing NCR – on reporting an ncr if the ‘another user is editing this record’ is displayed and the user clicks ok and carrys on reporting the ncr an email is sometimes sent out with the ‘Please assess…’ message. However on checking the ncr no longer exists and the ncr number is missing from the list. | |
| Key violation when updating distribution lists. When groups are added to document distribution lists and the OK button is clicked twice in rapid succession. Either a key violation is generated or the groups will not be added. | |
| Documents not advising users on distribution list when document issued. This happens when two business rules get merged together and they both have group(s) on the distribution list. | |
| 11 SP1 P1 (Released September 2013) | Address issues for Citrix users when using WBO Tags in MS Office 2013. |
| 11 SP1 (Released August 2013) | Compatibility for Windows8, Server 2012 & Office 2013 |
| When issuing a large file or a file with an extension of an unknown type to PDF from the Task list box and “The conversion to PDF is taking longer than expected” message appears, the user clicks no to wait, the document still gets issued. | |
| On saving checklist items in an audit, as you work, but finally on the edit audit dialog you select ‘no’ to changes, all changes to checklist are lost. | |
| Translation problem with Czech characters. | |
| When remote NCR function is used contacts are not being displayed. | |
| Audit schedule not showing planned audits despite those audits being displayed in text report. | |
| 11 (Released May 2013) | New Feature: Document Control Questionnaire at Acknowledge Receipt Process. |
| New Feature: Nonconformity Action Templates. | |
| New Feature: Remote Nonconformity Reporting Mechanism. | |
| New Feature: Task list to automatically remove all completed tasks. | |
| New Feature: Display warning on Cap Lock. | |
| New Feature: UDA field label length increase. | |
| New Feature: Create User Access Template based on one in the System. | |
| New Feature: Ability to define increments to use for Document Revision numbers. | |
| New Feature: Ability to switch off option to delete the source document once imported. | |
| New Feature: Document Attributes button on Issue Dialog. | |
| New Feature: Additional information required on Document Attributes | Changes tab. | |
| New Feature: Ability to check in and out documents of different format. | |
| New Feature: Synopsis to be included in Document Control emails. | |
| New Feature: Ability to Re-issue a document. | |
| New Feature: Metadata written at Issue Document. | |
| New Feature: Audit Checklist dialog displaying more information. | |
| New Feature: “Expand all” option for Categories and Checklist in Audits. | |
| New Feature: Ability to add attachments to Audit Templates. | |
| New Feature: Increased NCR Summary field. | |
| New Feature: Ability to view Analysis tab from Process Corrective Action dialog. | |
| New Feature: ‘Read only’ displayed in title when changes will not be saved in Attachments. | |
| New Feature: “Report as Assessed” function in NCR module. | |
| New Feature: NCR Severity field to be made mandatory. | |
| New Feature: Customer Care and Nonconformity Modules to have User Defined Action button before assessment has taken place. | |
| New Feature: Nonconformities module to have Customer/Contact as Optional mandatory. | |
| New Feature: Ability to reference multiple NCRs. | |
| New Feature: NCR Root Cause. | |
| New Feature: NCRs with no Action. | |
| New Feature: Ability to Scheduled Course from NCR at Final Review. | |
| New Feature: Test and Calibration module ability to Search for Equipment within ‘Type’. | |
| New Feature: Workload Administrator to display Groups. | |
| Searching within Surname F5 in the NCR Wizard corrective action assignee search actually searches within Forename. | |
| “All reviewers have completed review x of document x – please close review” message being sent when all reviewers have not responded. Also when this message is generated a user can still respond from the email but the task list. | |
| View NCR display problem. | |
| ReportQuest SQL error when using NCR Status codes table. | |
| Task not being sent to new actionee on marking user as left. | |
| Equipment status is not being updated. | |
| ‘Checked out’ document available for issue. | |
| Wrong message being displayed on creating a document using an existing user reference and title. | |
| Workload defect – when you set ‘include document title and user ref’ in the configuration of workload manager, if the task is regarding an NCR. | |
| Workload Administrator shows the compliance levels the wrong way round. 0% compliance is being displayed when there are no tasks and none outstanding, when it should be 100% compliance. | |
| Problem with revision numbers in Workbench Office. | |
| Some Document Control history entries in wrong order. | |
| In Training module ‘Please attend course’ task is being duplicated once when course is scheduled and then as a result of ‘number of days before course start date…’ setting in configuration centre. | |
| NCR Process corrective actions dialog when entering completion dates it is possible to enter a date a long time in the future. | |
| Problem with review close date. | |
| Report NCR dialog from Audits needs to close on Save. | |
| In Customer Care action task being sent out even if the user does not save the action. | |
| ReportQuest duplicate field aliases for XSYS:rule Personnel.Date / Time Created. | |
| When Workbench is set to force password change, in conjunction with using upper case characters; the user enters their new password and can get into Workbench. However if they logout and try to login again they are denied access. | |
| Unless the actual viewing of the document is the last action before approving the document then it will be registered in the history as ‘approval without viewing by x’ which is not correct. | |
| Quality Workbench as the scheduling review part of reviews is not standard the ‘Calculate start date…’ should not be available. | |
| When document quick launch facility is enabled in User Preferences workflow settings client takes a long time to load. | |
| Search field in DocList View dialog does not retain search information if text not found due to search button searching on ‘Serial number’ when as a result of user error they should be searching on ‘Title’. | |
| When a document has a change request raised against it and a draft version is checked out, then the change request is rejected, the document can still be checked in, leaving the document status as issued, but the draft version available with No valid change request available to edit the document against. | |
| Problem when issuing a document to PDF, if the process takes too long and you click ‘No’ to process, the document gets issued anyway. | |
| Equipment summary returns a report with blank areas on pages. | |
| In ReportQuest trying to report on business rules, there is no field available in XSYS_Rule_Personnel table therefore unable to identify the StaffID to report on which users are linked on a business rule. | |
| Help file not being invoked when a user attempts to view a CRQ which has been raised against a ‘corrective action’ of a complaint. | |
| In NCR Mail with alarms not being sent – ‘NCR x overdue’ and ‘CA x for NCR overdue’. | |
| Tab order incorrect on Default Business Rules, Business Rules and Document Portal. | |
| Tab order error in the ‘Mark NCR Ready for sign off’ dialog. | |
| When archiving retained documents, Workbench is not taking into account the format of the retained document now that workbench includes the option to ‘retain previously issued version of PDF’. | |
| When a course is scheduled with a document attached to it, any user that is down as an attendee for that course immediately gets access to all documents on the course, regardless of document access lists. | |
| If a review is in progress and already has a close date (which will be greyed out) the user can change the next review start date to a date after the close date. If the user ‘saves’ the changes the close date is correctly shifted into the future, however if changes are made and the review ‘in progress’ is closed or stopped an error is produced as the close date is not corrected. | |
| Customer Care and NCRs problem with viewing UDAs as can only view the first 90 characters. | |
| Review reports do not seem to be showing the correct reviews. These are reviews of documents that all users can view. It seems you can only view your reviews for documents in which you have review responsibility. | |
| Tab order error on Report NCR dialog. | |
| Edit NCR Description the entire description can be deleted and saved. NCR description should be mandatory therefore ‘Save’ should not be enabled if ‘Description’ field is blank. | |
| Tab order error on NCR Summary and Detail Reports. The Types and Subtypes drop down list are out of sync. On both reports. | |
| The following dialogs when edited do not offer the user a chance to save changes if the dialog is exited without saving: Reassign NCR Owner, Change Target Dates, Change User Reference, and Change Search Code. | |
| Problem with reviews when withdrawing documents. When document is undergoing a review, change request approval is switched off and a withdrawal change request is raised there needs to be a warning message. | |
| Reviews incorrect message ‘All reviewers have completed review x – please stop review' being sent to the new user with review responsibility. | |
| Tab order error – when issuing a document if the user clicks on the ‘Course’ tab and tries to add a course the View and close buttons are out of sync. | |
| Change ACC Packager utility so that when a master dictionary is loaded into it, it automatically sets it to a master dictionary type instead of a system dictionary. Also need to warn if dictionaries have been added, but no version information is set. | |
| ReportQuest missing fields from following table TC:Type table (IGSTYPE), there are no fields to be able to choose from. | |
| Problems if a NCR has summary field of 255 chars. | |
| Should not be able to append to the Description tab from View NCR dialog. | |
| Workload manager defect on running subsequently after first log in, error shows “Grid Index out of Range”. | |
| NCR corrective action if a completion date is set on a corrective action BUT when the completion date is passed no email received to advise a corrective action has gone past its due date without being completed. | |
| Problem with NCR Severity when business rules are used. | |
| NCR Wizard message not being translated fully. | |
| Integration of Workbench and KnowledgeWorker, Installation of Solus – Solus requires IVPro to be licensed for it to work. | |
| When viewing a document via IVPro and document tags such as ‘IGS_DocLastApproverName’. | |
| ‘IGS_DocAuthorName’ when populated by a username who has been marked as left in Workbench, the tag shows ‘no data’ – the same field in Workbench populates the name correctly. | |
| NOTE: As part of the release of Workbench 11 many new words and phrases have been added to the existing dictionaries. These need translating on sites where interlingua is used. |